Support / Help
FAQs
Have a question or troubleshooting issue? Please review our helpful board book faqs for fast answers:
More questions? Before you get started, please make sure you review our helpful tips in creating your board book!
Before you Begin Request Support
Please email our customer service team or submit a troubleshooting request and we will get back to you as soon as possible.
Our Pint Size team works very hard to check & reply to emails quickly. Please send us an email instead of posting questions on social media. We value your time and work very hard to address all questions and issues as soon as possible.
Email Support Talk to Us
Online Ordering Questions
Email: help@pintsizeproductions.com
Phone:(716) 995-3108
Support Hours: Mon - Fri, 8am - 3pm, EST
(Please leave a voicemail and someone from our team will get back to you as soon as possible.)
Mass Production Questions
We're so sorry, our Mass Production quote requests are ON HOLD. Thank you for your interest in our USA board book factory. Our production schedule continues to be extremely busy and as most manufacturers, we are still experiencing some challenges with our supplies and skilled workforce needs. Due to these challenges along with large annual order commitments from many of our longtime clients, our production schedule is very busy. In order to maintain customer expectations and meet their ship date needs we are holding off on providing estimates to new clients. However, we are working very hard to accommodate the needs of existing clients. If you are an existing client who has mass produced with Pint Size, please email your contact at Pint Size. If you are a prospective new client, please check back with us at the end of June.
Corporate & Design Office Email:
sales@pintsizeproductions.com General Inquiry Form
