Support / Help

FAQs

Have a question or troubleshooting issue? Please review our helpful board book faqs for fast answers: More questions? Before you get started, please make sure you review our helpful tips in creating your board book!
Before you Begin

Request Support

Please email our customer service team or submit a troubleshooting request and we will get back to you as soon as possible.

Our Pint Size team works very hard to check & reply to emails quickly. Please send us an email instead of posting questions on social media. We value your time and work very hard to address all questions and issues as soon as possible.

Request Help

Find Us

Pint Size Productions Factory Address
3685 Lockport Road
Sanborn, New York 14132

Pint Size Productions Design Office
5745 Main Street
Amherst, NY 1422

Talk to Us

Online Ordering Questions
Email: help@pintsizeproductions.com
Phone:(716) 995-3108

Support Hours: Mon - Fri, 8am - 3pm, EST
(Please leave a voicemail and someone from our team will get back to you as soon as possible.)
Orders & General Questions Form

Corporate & Design Office
Email: sales@pintsizeproductions.com


Mass Production Questions

We're so sorry, our Mass Production quote requests are ON HOLD. Thank you for your interest in our USA board book factory. Our production schedule continues to be extremely busy and as most manufacturers, we are still experiencing some challenges with our supplies and skilled workforce needs. Due to these challenges along with large annual order commitments from many of our longtime clients, our production schedule is very busy. In order to maintain customer expectations and meet their ship date needs we are holding off on providing estimates to new clients. However, we are working very hard to accommodate the needs of existing clients. If you are an existing client who has mass produced with Pint Size, please email your contact at Pint SizeIf you are a prospective new client, please check back with us at the end of September.