Support / Help

* Important Notice *

Due to the COVID-19 virus New York State has mandated that all non essential companies reduce their onsite workforce by 100%, which requires us to shut down our factory operations from March 20, 2020 until further notice. We encourage you to keep making your book books and ask our customers to be patient with us until the ban is lifted and we are allowed to reopen our board book factory and produce your board book. Any orders placed on March 20, 2020 will remain on hold until the ban is lifted and we reopen our factory doors.

FAQs

Have a question or troubleshooting issue? Please review our helpful board book faqs for fast answers: More questions? Before you get started, please make sure you review our helpful tips in creating your board book!
Before you begin

Request Support

Please email our customer service team or submit a troubleshooting request and we will get back to you as soon as possible.

Our Pint Size team works very hard to check & reply to emails quickly. Please send us an email instead of posting questions on social media. We value your time and work very hard to address all questions and issues as soon as possible.

Email Support

Talk to Us

Online Ordering Questions
Email: help@pintsizeproductions.com
Phone:
1 (716) 995-3108
Support Hours: Mon - Fri, 8am - 3pm, EST
(Please leave a voicemail and someone from our team will get back to you as soon as possible.)

Mass Production Questions
Email: sales@pintsizeproductions.com
Request Quote

Corporate & Design Office
Email: sales@pintsizeproductions.com
General Inquiry Form