Support / Help

FAQs

Have a question or troubleshooting issue? Please review our helpful board book faqs for fast answers: More questions? Before you get started, please make sure you review our helpful tips in creating your board book!
Before you Begin

Request Support

Please email our customer service team or submit a troubleshooting request and we will get back to you as soon as possible.

Our Pint Size team works very hard to check & reply to emails quickly. Please send us an email instead of posting questions on social media. We value your time and work very hard to address all questions and issues as soon as possible.

Request Help

Find Us

Pint Size Productions Factory Address
3685 Lockport Road
Sanborn, New York 14132

Pint Size Productions Design Office
5745 Main Street
Amherst, NY 1422

Talk to Us

Online Ordering Questions
Email: help@pintsizeproductions.com
Phone:(716) 995-3108

Support Hours: Mon - Fri, 8am - 3pm, EST

(Please leave a voicemail and someone from our team will get back to you as soon as possible.)
Orders & General Questions Form

 

Corporate & Design Office
Email: sales@pintsizeproductions.com


Mass Production Questions
Thank you for your interest in our USA board book factory. Our offset print production schedule for orders 1,000+ has been and continues to be extremely busy. In order to maintain customer expectations, we are being very cautious as we schedule new mass production orders. We hope to reopen inquiries to a limited number of prospective new clients in early summer, so we encourage you to check back. If you are an existing mass-production client of Pint Size looking to place a new order, please send an email to your contact at Pint Size so we can address your needs.
Please note, our individual digitally printed online board book orders from 1 - 50 copies is not delayed and may be currently ordered.