Shipping & Return Policy

Shipping Policy

Shipping Methods

All of our board books and plush toys are shipped via your choice of USPS, UPS, or FedEx within the continental United States. We offer the following shipping options:

  • FEDEX 2 Day
  • FEDEX Ground
  • USPS First Class
  • UPS Ground
  • UPS 2 Day Air
  • UPS Next Day Air

The shipping rate options will be displayed so you can compare them at checkout. Please note that we do not control the shipping costs, our website is tied to an integrated shipping module that provides up-to-date prices based on the rates that the site receives directly from each carrier.

International Shipping

We do not ship internationally. Unfortunately, we have decided to cease international shipping. Our shipping costs have always been integrated with our carriers however they cannot calculate any duties or taxes imposed by the destination country when the order is placed. The additional charges are levied to the carrier and consequently billed by the courier (ex - FedEx) directly to our customer after the order is delivered. This has frustrated many customers so Pint Size has decided to no longer ship our products outside of the United States. We simply don't want to upset our international friends when international shipping costs are already expensive.

Shipping Time

For orders of 1-9 board books, it will take approximately 5-6 business days for us to print and bind your custom board book. Please add the time of your shipping choice to the 5-6 business days. Please email us if you have a specific date that you need to receive your order so we can work with you on a solution.

For orders of 10+ board books, it will take approximately 7-12 business days for us to print and bind your custom board book. Please add the time of your shipping choice to the 7-12 business days. Please email us if they have any specific questions about your delivery date.

For plush toys, it will take approximately 1-2 business days for us to ship out your amazing Sandra Boynton plush toy. Please add the time of your shipping choice to the 1-2 business days. Please email us with specific questions about your delivery date.


Return Policy 

Our Pint Size Productions team works very hard with a tremendous amount of care to produce every board book order we receive. We make sure that all of our materials and processes are safe and of the highest quality for you and your loved ones. Every one of our board books is manufactured at our Sanborn, New York board book factory conveniently located right here in the United States by a highly trained Pint Size team member. If for some reason you are not satisfied with your board book order, please email us so we can arrange for a replacement or refund.
Your happiness is incredibly important to us.