Our Shipping & Return Policy

Shipping + Production Time

If you have a specific shipping need or target delivery date, please email us with questions to see if we will be able to accomodate your time frame.

Shipping Methods We Offer

We ship all of our board books and plush toys via your choice of USPS or FedEx within the continental United States. We offer the following shipping options:

• FEDEX 2 Day
• USPS First Class
  

The shipping rate options will display at checkout so you can compare them. Please note that we do not control the shipping costs, we tie our website to an integrated shipping module that provides up-to-date prices based on the rates that the site receives directly from each carrier which we have no control over.

International Shipping

We do not ship internationally. Unfortunately, we have ceased international shipping. Our shipping costs integrate with our carriers however they cannot calculate any duties or taxes imposed by the destination country when the order is placed. The additional charges are levied to the carrier and consequently billed by the courier (ex - FedEx) directly to our customer after they deliver the order. This has frustrated many customers so Pint Size has decided to no longer ship our products outside of the United States. We simply don't want to upset our international friends when international shipping costs are already expensive.

Return Policy 

Your happiness is incredibly important to us. Our Pint Size Productions team works very hard with a tremendous amount of care to produce every board book order we receive. We make sure that all of our materials and processes are safe and of the highest quality for you and your loved ones. Every one of our board books is manufactured at our Sanborn, New York board book factory conveniently located right here in the United States by a highly trained Pint Size team member. If for some reason you are not satisfied with your board book order, please email us so we can arrange for a replacement or refund.